Electronic Business (eBusiness) is a term used to describe, in a broad context, the practice of conducting business using Internet technologies to improve productivity or profitability. It includes not only buying and selling but other aspects of a business’ operations including servicing customer requirements and collaborating with trading partners. The process of implementing various aspects of an eBusiness environment can be extremely confusing, depending upon the sophistication of the firm. From this page we provide a series of definitions and pieces of information to set a broad framework for understanding fundamental issues related to eBusiness decisions.